Booking Terms & Conditions

What to expect:

Our website address is: https://kindlingplayandtraining.co.uk.

Once you have booked either via BookWhen or by sending in a booking form, you will receive an email with instructions on how to access our online learning content. Plus, a Participants Pack that lists everything you need to know about your training weeks, what to expect and what to bring.

For the Level 3 Forest Schools Practitioners Award it is a pre-requisite to have an appropriate First Aid Certificate. This can be completed after the initial training but must be held before the assessment. Kindling Play and Training do not offer First Aid Training, however, we can recommend some places to you where you can find the correct course.

If you do not receive an email response from us within 6 days of sending in your form, please check your Spam/ Junk Folders and then contact us if it hasn’t arrived.

We will not use your information in any way that is unrelated to Forest School training and the courses we offer. We will not share your details with any third party without your permission.

Please do check your spam folder if an email does not appear.

Payment terms and conditions.
We ask that you make the payment in full before the first day of training or make arrangements with us if you wish to pay in instalments.


We do ask that you pay the final instalment by the deadline we agree with you.

Cancellation


If you cancel a course 4 weeks prior to the course starting, we will refund 100% of your fee.


If you cancel a course within 4 weeks of the course starting, we will take an £80 administration fee. If you attend another one of our courses we will reimburse this fee once you have attended, however, it does cost us money to process your booking.


If we cancel a course, we will offer a suitable alternative or offer you a refund in full.

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